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FAQ

OUR MISSION STATEMENT

What is the mission statement?

Is 'European by Choice' meant to promote 'Europe' or is it about the 'European Union'?

Is 'European by Choice' linked to the EU or to a political party?

Is 'European by Choice' a commercial undertaking?

THE COLLECTION

Why such a price?

Is the collection sustainably produced?

Will you expand the collection in the future?

ORDERING

I haven't received my crowdfunding voucher code

Will the collection be available worldwide?

Gift Cards

I've placed an order but haven't received a confirmation email

I'm having trouble with your website

What happens when I pre-order items?

SHIPPING

What is the shipping cost to my country?

Which size should I get?

What if I am not home for my delivery?

My parcel is marked as delivered, but I haven't received it

Customs & Import Fees

I have received a faulty item

You have sent me the wrong item

RETURNS

I want to return an item

Have you received my return yet?

Returns Policy

PRIVACY

What data is collected from me?

How do you get my consent?

How do I withdraw my consent?

LET'S COLLABORATE

Can I contact 'EUROPEAN by choice' with B2B questions and proposals?

DID NOT FIND WHAT YOU ARE LOOKING FOR?

Contact us