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FAQ

OUR MISSION STATEMENT

Is 'EUROPEAN by choice' meant to promote 'Europe' or is it about the 'European Union'?

Is 'EUROPEAN by choice' a commercial undertaking?

Is 'EUROPEAN by choice' linked to a political party?

THE COLLECTION

Is the collection sustainably produced?

Will you expand the collection in the future?

Where is the scarf?!

ORDERING

I haven't received my voucher code

Will the collection be available worldwide?

Gift Cards

How long will my voucher be valid?

I've placed an order but haven't received a confirmation email

I'm having trouble with your website

What happens when I pre-order items?

SHIPPING

What is the shipping cost to my country?

Which size should I get?

What if I am not home for my delivery?

My parcel is marked as delivered, but I haven't received it

Customs & Import Fees

I have received a faulty item

You have sent me the wrong item

RETURNS

I want to return an item

Have you received my return yet?

Returns Policy

Privacy

What data is collected from me?

LET'S COLLABORATE

What is my commission if I partner up with you?

When will I receive my partnership / affiliate commission?

Can I or my organisation get funding from 'EUROPEAN by choice'?

Can I contact 'EUROPEAN by choice' with B2B questions and proposals?

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